I'm sorry to hear about your situation. It sounds quite frustrating. Here are some steps you can take to address this issue:
1. **Review Your Tenancy Agreement**: Check the specific clauses related to the security deposit and cleaning requirements. Ensure you have complied with all the terms stated.
2. **Document Everything**: Keep a record of all communications with the agent, including messages and emails. Take photos of the cleaned and repainted unit as evidence.
3. **Send a Formal Letter**: Draft a formal letter to the landlord or property management company, detailing your concerns and requesting the return of your deposit. Mention the lack of response from the agent and the questionable cleaning charges.
4. **Seek Mediation**: If the landlord or agent does not respond, you can seek mediation through the Small Claims Tribunals in Singapore. They handle disputes involving tenancy agreements and can help resolve the issue
5. **Consult Legal Advice**: Given that you are a foreigner, it might be beneficial to consult with a legal professional who can provide specific advice based on your situation. Websites like Singapore Legal Advice offer consultations.
>>6. **Contact the Council for Estate Agencies (CEA)**: If you believe the agent is acting unprofessionally, you can file a complaint with the CEA. They regulate real estate agents in Singapore and can investigate your complaint.
I hope this helps, and I wish you the best in resolving this matter.
WhatsApp me at: ABLE Toh (65) 98 56 92 55 or through this link.:https://wa.me/6598569255
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