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Dear all,
I had specifically requested my agent for a flat devoid of any high noise or commotion given it was Covid lockdowns & people predominantly work from home, hence it was important for me. My agent showed me a condo, after me reiterating my need, he assured me of the calmness in the flat.

After I moved in that week, the very next day I was woken up by a massive hydraulic ground drilling noise. While I disregarded it, it kept continuing every single day, whole day. Then it came to my realisation that the building opposite my flat unit is under renovation. Massive machines conducting demolition, continuous drilling, constant bull dozer runs tearing down bricks floor by floor accompanied by workers chipping concretes. My life became miserable with such loud noise every day specially since my unit also doesn't have balcony which could have acted as additional layer of barrier. It became impossible to work, I had to travel all the way to office & other cafes with my laptop to work increasing my travel expenses & food expenses when whole of Singapore was able to enjoy work from home.

Matter became worse when even of Saturday & Sundays the noise became unbearable impacting my work as well as I couldn't get proper sleep. Infact at times I had to book rooms at hotel for getting sleep. I raised this to the agent who made my life miserable by mis-selling this unit by intentionally hiding information for his commission. He kept saying demolition will stop, but it went on for 1.5 years. Given it was during Covid peak, it was difficult to also again change place. Landlord was totally not helpful as well. He said he will fix a noise cancellation window or a material to block this. But gave up after receiving the quote from the vendor. Landlord is also similar to agent acting out of self interest to make money by putting tenants through a miserable time. Not that demolition & construction of the building is done, for the first time in 1.5 years I'm able to have some sleep, the agent & landlord is asking for additional SG$1000 on top of what I'm paying as rent given the market. Even keeping side the unethical & immoral way in which the agent & landlord pushed me with this rental unit, at least on humanitarian grounds I requested that they increase the rental by additional $300 to which they denied are asking me to vacate at a very 'convenient' time given that construction noise is over. I was under immense stress because of my agent to whom I specially asked for a calm place, but he went overboard and sold a place just facing the construction for his commission. Seeking the help of the community here and your thoughts on this agent & the landlord who can go to any extent to make money.
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2 Answers

Dear sir/mdm,

I am sorry to hear about the situation and the extent of unpleasant experience you have to put up over the past 1.5 years or so. While I empathise your situation, I believe there is nothing much that can be done over this, unless you wish to take up this case by appointing a lawyer to claim the damages and sufferings you have to endure over the past 1.5 years or so and seek the lawyer's advise.

The tenancy agreement is signed between the Landlord and Tenant with terms and conditions spelt out. Understand that the covid period was inconvenient for viewing, nevertheless, personal due diligence to check out on the environment and surrounding will still be critical instead of relying on another person, especially different individuals have different tolerance levels when it comes to noise and etc. And yes, given the current rental market, all the rental renewal transactions I have done as well as new rental transactions are clocking in excess of $500 at least from the last rental received (for non newly TOP units), therefore I believe that the landlord is acting according to market sentiments in looking at the revised pricing.

You do have an option to move out and seek alternative options in this case without agreeing to what they are looking at.

Have a pleasant week ahead!

I have been in the real estate business since 2009, with more than 13 years of experience serving the Singapore real estate market.

I am very active in the residential segment of Singapore real estate market, having transacted hundreds of deals from HDBs to private condominiums and landed properties in Singapore, and have handled many unique cases in sales and purchases as well as rental deals.

Over the years, I have also established a network reaching out to more than 9,400 expatriates, bringing my market presence to both in and outside of Singapore. This has created an additional exposure when I manage my client's portfolios, on top of the conventional on and offline platforms, where other estate agents are relying on. This has allowed me to consistently convert leads into results.

With an evolving market, where change is the only constant, I have also been investing in upgrading of my knowledge and skills sets to improve myself and meet the demands of current and future market.

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Warmest regards,
Geryl Lim
Associate Group Director
Salesperson Registration No. R014783H
Email: geryl.lim@orangetee.com / geryl7772@gmail.com
OrangeTee & Tie Pte Ltd 430 Lorong 6 Toa Payoh #01-01 OrangeTee Building Singapore 319402
Estate Agent Licence No. L3009250K
[main] +65 6471 8888  [mob] +65 81577565  [LDA] +65 92787772 
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Dear sir mdm

Greetings to you

Kindly whatsapp HP 8 2 7 9 - 8 3 2 7 to disccues more.
I will be glad to assist you in regard to your properties needs / rent / sale etc

Thank you !
Have a good day !

Koh Zhen Hon
ORANGETEE AND TIE PTE LTD

Property Agent Salesperson Licence Number.R057810C
Estate Agent Licence Number.L3009250K

Estate Agent Singapore Address:
OrangeTee Building Singapore 319402
430 Lorong 6 Toa Payoh #01-01 Read More
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