To find out your outstanding balance for an HDB bank loan with OCBC, follow these steps:
1. **Contact OCBC Bank**:
- **Phone**: Call OCBC’s customer service at their hotline. The number is typically listed on the OCBC website or your loan documents.
- **Email**: Send an email to OCBC’s customer service. You can find the appropriate email address on their website under the contact or support section.
2. **Online Banking**:
- **Log In**: Access your OCBC online banking account.
- **Check Loan Details**: Look for a section related to your loans or mortgage where you can view your outstanding balance.
3. **Visit a Branch**:
- **In-Person**: Visit a nearby OCBC branch and request the outstanding balance information from a bank officer.
4. **Required Documents**:
- **Proof of Property**: Provide documents that show ownership of the property, such as:
- **HDB Sale and Purchase Agreement**
- **Title Deed (if available)**
- **HDB Letter of Offer**
- **Identification**: Your NRIC or passport.
- **Loan Account Number**: To help the bank locate your account quickly.
5. **Enquiry Line**:
- **OCBC Contact Information**: Check the OCBC website for specific contact details or use the bank's official customer service enquiry lines.
**Summary**:
1. Contact OCBC via phone or email.
2. Check your loan balance through online banking.
3. Visit an OCBC branch if needed.
4. Provide proof of property, such as the HDB Sale and Purchase Agreement and identification.
5. Use the OCBC website to find contact details for enquiries.
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