Here are some steps on how to rate a realtor who was a no-show for a confirmed viewing:
1. Contact the Realtor:
Direct Communication: Before leaving a negative review, try contacting the realtor directly. Express your disappointment about the missed viewing and inquire about the reason for their absence. There might be a legitimate explanation, such as an emergency.
2. Depending on the response, you have options:
Leave a Review: If the realtor offers a weak excuse or doesn't respond, you can leave a negative review on the platform where you found them (e.g., PropertyGuru agent review section). Be factual and professional in your review, stating that the realtor missed the confirmed viewing without proper notification.
Report to Agency (if applicable): If you found the realtor through a real estate agency, consider reporting the incident to the agency manager. They might take disciplinary action or provide you with another realtor for your property search.
Here's what to include in your review:
Date and Time of Scheduled Viewing: Clearly state the date and time of the missed viewing.
Details of the Property: Briefly mention the property address or type (e.g., condo, HDB flat).
Outcome: State that the realtor was a no-show and did not communicate effectively.
Optional: If you received an explanation, you can mention it briefly without going into details to maintain professionalism.
Remember:
Be Objective: Focus on the facts of the missed appointment and avoid personal attacks on the realtor.
Provide a Platform for Improvement: If the realtor offers a genuine apology and explanation, consider mentioning their effort to rectify the situation in your review (optional).
By following these steps, you can effectively communicate your disappointment and potentially help others avoid similar situations while allowing the realtor a chance to improve their service.
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like renting / selling, buying / or investing, I'm here to help!
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(Unfortunately, this platform doesn't allow direct contact, but you can easily reach me )
You can check out my reviews here:
https://www.propertyguru.com.sg/agent/able-s-k-toh-61591.
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