Asked by Ms. rosie tan
How to report agent giving misleading prices
54 views
3 Answers
Hi,
You could lodge a complaint to his or her company.
Regards
Aaron
9730 8455
aaronchong2774@yahoo.com.sg Read More
You could lodge a complaint to his or her company.
Regards
Aaron
9730 8455
aaronchong2774@yahoo.com.sg Read More
If you wish to lodge an official complain, you can do it via Council of Estate Agencies.
Read More
1
If you're looking to **file a complaint against a property agent** in Singapore, here are the steps you can take:
### 1. **Contact the Agent's Agency**
- **Step 1**: Start by reaching out to the real estate agency the agent works for. Most agencies have internal complaint procedures in place.
- **Step 2**: Explain your concerns clearly, stating the issue (e.g., unprofessional behavior, failure to fulfill obligations, misrepresentation of property, etc.).
- **Step 3**: Request for the issue to be resolved. The agency should either take action or escalate the matter to a higher level.
### 2. **File a Complaint with the Council for Estate Agencies (CEA)**
- If you believe the agent has violated professional conduct or breached any regulations, you can file a complaint with the **Council for Estate Agencies (CEA)**, which oversees real estate agents in Singapore.
**Steps:**
- Visit the **CEA website**: [Council for Estate Agencies (CEA)](https://www.cea.gov.sg).
- **File a complaint**: You can submit your complaint online through their **"File a Complaint"** section. Make sure to provide relevant details like the agent’s name, the nature of your complaint, and any supporting documents or evidence (e.g., emails, contracts, receipts).
- **CEA will investigate**: The Council will investigate the matter and, if necessary, take disciplinary action against the agent.
### 3. **Provide Clear Evidence**
- Whether you're dealing with the agency directly or CEA, it's important to **document everything**. Keep records of:
- Emails or messages exchanged with the agent.
- Any contracts or agreements.
- Photos, recordings, or other evidence that support your claim.
### 4. **Possible Outcomes**
- **Internal agency action**: The agency may choose to reprimand or re-train the agent, or in some cases, remove them from their roster.
- **CEA disciplinary action**: If CEA finds that the agent has breached industry rules or regulations, they may issue fines, suspend the agent’s license, or even revoke it in severe cases.
### Contact Information:
- **Council for Estate Agencies (CEA)**:
- Website: [www.cea.gov.sg](https://www.cea.gov.sg)
- Email: cea@cea.gov.sg
- Phone: +65 1800-643-2555 (toll-free)
### Final Thoughts
While filing a complaint can be a serious step, it is also a good way to hold agents accountable for their actions and ensure that ethical standards are upheld in the real estate industry.
WhatsApp me at: ABLE Toh (65) 9856-9255 or through this link.:https://wa.me/6598569255
----------------------------888--------------------------------888--------------------------->>>
"If you need more assistance with property matters:
like renting / selling, buying / or investing, I'm here to help!
WhatsApp me at: ABLE Toh (65) 9856*9255 or through this link.:https://wa.me/6598569255
(Unfortunately, this platform doesn't allow direct contact, but you can easily reach me )
(***) You can READ my REVIEWS here: https://www.propertyguru.com.sg/agent/able-s-k-toh-61591.
For PRIVATE Home Buyers, I offer solutions for sourcing resale and new PRIVATE homes at ZERO charge (Because Most PRIVATE seller Agent are willing to share commission with Buyer Agent)
I can connect you with reputable bankers for private housing loans free of charge and with no obligation.
I also have partners to assist with mortgage home insurance matters.
Let's seal this affinity by technology; please PM me your contact for assistance with your real estate needs. So, I believe in Affinity (Chinese word: 缘份） :), let's SEAL this AFFINITY Not by blood but by Technology > Please PM, Private Message your contact so that I CAN BE (EXTRA) PAIR OF HANDS / BRAIN and LEGS to Assist you NOW or FUTURE REAL ESTATE NEEDS!
*** You can reach me at my Singapore mobile: (65) 9856 9255 or email me at Able.selling@gmail.com.
From: ABLE Toh- Your Property ASSISTANT : ）
“ i am ABLE to Help As Much As You ar Read More
### 1. **Contact the Agent's Agency**
- **Step 1**: Start by reaching out to the real estate agency the agent works for. Most agencies have internal complaint procedures in place.
- **Step 2**: Explain your concerns clearly, stating the issue (e.g., unprofessional behavior, failure to fulfill obligations, misrepresentation of property, etc.).
- **Step 3**: Request for the issue to be resolved. The agency should either take action or escalate the matter to a higher level.
### 2. **File a Complaint with the Council for Estate Agencies (CEA)**
- If you believe the agent has violated professional conduct or breached any regulations, you can file a complaint with the **Council for Estate Agencies (CEA)**, which oversees real estate agents in Singapore.
**Steps:**
- Visit the **CEA website**: [Council for Estate Agencies (CEA)](https://www.cea.gov.sg).
- **File a complaint**: You can submit your complaint online through their **"File a Complaint"** section. Make sure to provide relevant details like the agent’s name, the nature of your complaint, and any supporting documents or evidence (e.g., emails, contracts, receipts).
- **CEA will investigate**: The Council will investigate the matter and, if necessary, take disciplinary action against the agent.
### 3. **Provide Clear Evidence**
- Whether you're dealing with the agency directly or CEA, it's important to **document everything**. Keep records of:
- Emails or messages exchanged with the agent.
- Any contracts or agreements.
- Photos, recordings, or other evidence that support your claim.
### 4. **Possible Outcomes**
- **Internal agency action**: The agency may choose to reprimand or re-train the agent, or in some cases, remove them from their roster.
- **CEA disciplinary action**: If CEA finds that the agent has breached industry rules or regulations, they may issue fines, suspend the agent’s license, or even revoke it in severe cases.
### Contact Information:
- **Council for Estate Agencies (CEA)**:
- Website: [www.cea.gov.sg](https://www.cea.gov.sg)
- Email: cea@cea.gov.sg
- Phone: +65 1800-643-2555 (toll-free)
### Final Thoughts
While filing a complaint can be a serious step, it is also a good way to hold agents accountable for their actions and ensure that ethical standards are upheld in the real estate industry.
WhatsApp me at: ABLE Toh (65) 9856-9255 or through this link.:https://wa.me/6598569255
----------------------------888--------------------------------888--------------------------->>>
"If you need more assistance with property matters:
like renting / selling, buying / or investing, I'm here to help!
WhatsApp me at: ABLE Toh (65) 9856*9255 or through this link.:https://wa.me/6598569255
(Unfortunately, this platform doesn't allow direct contact, but you can easily reach me )
(***) You can READ my REVIEWS here: https://www.propertyguru.com.sg/agent/able-s-k-toh-61591.
For PRIVATE Home Buyers, I offer solutions for sourcing resale and new PRIVATE homes at ZERO charge (Because Most PRIVATE seller Agent are willing to share commission with Buyer Agent)
I can connect you with reputable bankers for private housing loans free of charge and with no obligation.
I also have partners to assist with mortgage home insurance matters.
Let's seal this affinity by technology; please PM me your contact for assistance with your real estate needs. So, I believe in Affinity (Chinese word: 缘份） :), let's SEAL this AFFINITY Not by blood but by Technology > Please PM, Private Message your contact so that I CAN BE (EXTRA) PAIR OF HANDS / BRAIN and LEGS to Assist you NOW or FUTURE REAL ESTATE NEEDS!
*** You can reach me at my Singapore mobile: (65) 9856 9255 or email me at Able.selling@gmail.com.
From: ABLE Toh- Your Property ASSISTANT : ）
“ i am ABLE to Help As Much As You ar Read More