The agent's behavior is unacceptable and unprofessional in several ways:
1. **Lack of Communication:** The agent should proactively inform you of the valuation results and provide a copy of the report, especially since you paid for it. Delayed or no responses to your calls and messages are also unprofessional and show a lack of respect for your time.
2. **Transparency:** You should be kept informed about any follow-ups with potential buyers or their agents. This lack of transparency raises concerns about whether the agent is actively working on your behalf.
3. **Not Providing the Original Valuation Report:** You are entitled to the original valuation report you paid for. The agent not providing it is unacceptable.
**What You Can Do:**
* **Talk to the Agent:** Express your concerns directly to the agent and request a copy of the valuation report. Clearly communicate your expectations regarding communication and updates.
* **Contact the Agency:** If the agent is unresponsive or uncooperative, escalate the issue to their agency. Inform the agency about the agent's unprofessional behavior and seek their intervention.
* **Consider Terminating the Contract:** If the issues persist and you are dissatisfied with the agent's service, you can consider terminating the contract and finding a new agent who will prioritize your needs and communicate effectively.
* **File a Complaint:** If necessary, you can file a formal complaint with the Council for Estate Agencies (CEA) about the agent's conduct.
**Remember:** As a client, you deserve to be treated with respect and kept informed throughout the process. Don't hesitate to voice your concerns and seek a resolution. You can find more information and resources on the CEA website: [https://www.cea.gov.sg/]
WhatsApp me at: ABLE Toh (65) 98 56 92 55 or through this link.:https://wa.me/6598569255
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"If you need more assistance with property matters:
like renting / selling, buying / or investing, I'm here to help!
WhatsApp me at: ABLE Toh (65) 98 56 92 55 or through this link.:https://wa.me/6598569255
(Unfortunately, this platform doesn't allow direct contact, but you can easily reach me )
(***) You can check out my reviews here:
https://www.propertyguru.com.sg/agent/able-s-k-toh-61591.
For buyers, I offer solutions for sourcing resale and new private homes at no charge.
I can connect you with reputable bankers for private housing loans free of charge and with no obligation.
I also have partners to assist with mortgage home insurance matters.
Let's seal this affinity by technology; please PM me your contact for assistance with your real estate needs. So, I believe in Affinity (Chinese word: 缘份） :), let's SEAL this AFFINITY Not by blood but by Technology > Please PM, Private Message your contact so that I CAN BE (EXTRA) PAIR OF HANDS / BRAIN and LEGS to Assist you NOW or FUTURE REAL ESTATE NEEDS!
*** You can reach me at my Singapore mobile: (65) 98 56 92 55 or email me at Able.selling@gmail.com.
From: ABLE Toh- Your Property ASSISTANT : ）
“ i am ABLE to Help As Much As You are ABLE To PM (Private Message) me ”
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