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Landlord property agent told tenant (me) agent that tenant agent has to think from landlord point of view and bow down to landlord because both agents are taking commission from her due to my rental with this landlord. Landlord has been harassing me such as using my water supply to water their garden (I pay to SP directly), threatening to lock the main gate which is the only entrance to the property as they do not want to allow vehicles to enter shared driveway to load and unload items, letting their dog bark and bang at my door, trying to poach my helper. Landlord agent knew all of these happening and did not advise them to stop or say anything in chat group when I bring up the issue. When asking landlord agent to clarify the right to use shared driveway and the breach of peaceful enjoyment of premise, he does not do it and avoids.
Things got so out of hand now that I even have a protection order because this landlord agent is not helping to diffuse the situation, instead he told me to seek permission before using the shared driveway which is not even mentioned in the tenancy agreement.
Now, landlord agent sent me a text message saying that no vehicles can enter driveway BUT landlord's deliver van and mini scooters can use the shared driveway.

When asked to verify ownership of property, landlord agent just writes a WhatsApp message about it and said its from the landlord. Is this the right way to proof ownership?

What can I do to address such agent and landlord issues?
Has the landlord agent done anything wrong?
Do you really have to seek permission for a shared driveway if the TA states that it is a shared driveway?
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first of all > BASED ON YOUR SIDE OF STORY IF IT IS TRUE >>I MIGHT NEED MORE DETAILS TO CONCLUDE ON A PERSONAL OPINION BASIS >> THIS IS A GENERAL FEEDBACK FROM YR STORY >>
It sounds like you're dealing with a very difficult and frustrating situation. Here’s a breakdown of your concerns and potential actions:

### 1. **Landlord and Agent Behavior**
- **Harassment and Misconduct**: The behaviors you’ve described (e.g., using your water, threatening to lock gates, noisy dogs, and trying to poach your helper) are serious. As a tenant, you have the right to **peaceful enjoyment** of the property. These actions may constitute **harassment** and **breach of contract**.
- **Agent’s Responsibility**: The landlord’s agent is obligated to act in accordance with the **Real Estate Agency Act** and uphold professional ethics. If the agent is aware of these issues and fails to intervene or address them, it may be seen as neglecting their duty to **mediate** and maintain a fair rental relationship.

### 2. **Shared Driveway**
- **Rights and Usage**: If the **tenancy agreement (TA)** clearly mentions that the driveway is shared, you **should not need to seek permission** for its use unless the agreement states otherwise.
- **Misuse of Driveway**: The landlord’s agent is wrong to restrict your access to a shared driveway without a valid, written reason in the tenancy agreement.
- **Selective Enforcement**: It's unreasonable for the landlord’s van and scooters to use the shared driveway while restricting your access. This could be **unequal treatment**, which is not acceptable in a tenancy situation.

### 3. **Proof of Ownership**
- **WhatsApp Message**: A WhatsApp message from the landlord claiming ownership of the property is not considered official proof of ownership. You can **request formal proof**, such as a **title deed** or **land registry document** (e.g., from the **Singapore Land Authority (SLA)**) to verify the landlord’s ownership.

### 4. **Tenant Rights and Next Steps**
- **Peaceful Enjoyment of Premises**: You are entitled to **peaceful enjoyment** of the property under Singapore law. If the landlord is infringing on this, you may have grounds for legal action.
- **Protection Order**: Since you already have a **protection order**, this can help safeguard you from further harassment.
- **Seek Legal Help**: If the situation does not improve, consider seeking advice from a **lawyer specializing in tenancy laws** or filing a complaint with the **Council for Estate Agencies (CEA)** about the agent’s conduct. If necessary, you can also escalate the issue to the **Singapore Mediation Centre (SMC)** for dispute resolution.
- **Contact Relevant Authorities**: You can file a report with **Singapore Police** if you feel threatened, especially if the landlord or agent is harassing or trespassing.

### 5. **What to Do Next?**
- **Document Everything**: Keep detailed records of all communications (texts, messages, emails, etc.) with both the landlord and agent, as well as any incidents of harassment.
- **Send Formal Requests**: Send a formal letter or email to the landlord and agent, stating your concerns clearly and requesting action to resolve the issues.
- **Consult Legal Aid**: If the situation is escalating and not being resolved, seeking legal counsel may be necessary to understand your rights and next steps.

### Has the Landlord’s Agent Done Anything Wrong?
Yes, the landlord’s agent has **neglected their duty** by failing to intervene in situations of harassment and not addressing concerns related to the **peaceful enjoyment** of the premises. They are also wrong to demand permission for a shared driveway without written terms to support that. In essence, the agent seems to have failed in their **professional responsibility** to ensure fair treatment and help mediate conflicts.

### Quote to Reflect the Situation:
_"Injustice anywhere is a threat to justice everywhere." – Martin Luther King Read More
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  • AK
    Wow! Thank you for such an insightful breakdown and helping us understand the roles and responsibilities of each party. This has enlightened me on the situation in many ways and clarity on next steps and ways to protect myself as a tenant.

    "Justice will not be served until those who are unaffected are as outraged as those who are."
    — Benjamin Franklin

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