To comply with GDPR we will not store any personally identifiable information from you. Therefore we will serve sub-optimal experience where some features such as Login/Signup are disabled. However, you will be able to search and see all the properties, see agent contact details and contact them offline on your own.
The agent has to first subscribed to a paid account on PropertyGuru, then you will need to find the agent profile and search for the relevant button in order to rate.
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In most cases, once negotiations move outside PropertyGuru, such as to WhatsApp, it appears you cannot follow up to rate the agent unless they provide their unique link. Since agents typically share the link only with tenants they have had positive interactions with, their ratings end up being exclusively 5 stars. This practice effectively avoids any 'negative' ratings by withholding the rating link. Very sad that property guru does not allow raiting by other verification methods.